Pioneer Sucks Customer Reviews and Feedback

From Everything.Sucks

Pioneer Corporation (パイオニア株式会社, Paionia Kabushiki-gaisha) commonly referred to as Pioneer, is a Japanese multinational corporation based in Tokyo, Japan, that specializes in digital entertainment products. The company was founded by Nozomu Matsumoto in 1938 in Tokyo as a radio and speaker repair shop. Its current president is Susumu Kotani.

A former employee mentioned, "A company is only as good as the people you work directly for. The past few years with Pioneer were very stressful and full of uncertainty. I felt undervalued and overused. There are many people in positions that they know nothing about. Thats why they continue to re-organize on an annual basis. It's busy work, meanwhile, the company is falling apart."


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Current Employee - Anonymous Employee says

"There's a high turnover rate at the Torrance office. People are leaving despite poor job market conditions and employees are generally overworked and unhappy. A lot of that has to do with poor upper management and their inability to realize that the Japanese working style does not work in the US office. Some employees are regularly in the office until well past 9pm. There are no documented processes for most departments. New employees will be thrown into the deep end and expected to swim from day 1. Little to no direction is given and since many managers are also busy, there is hardly any training given as well. If someone leaves, their knowledge of the job leaves with them. Anyone replacing them will be left to figure things out from square one. There is also no project managers in the office. What that means is coordination between departments are half-baked and poorly coordinated. Management believes that we just need to be better communicate between departments, but their solution is to keep introducing new tools like Slack and Teams. The root cause is never addressed. If you are working with product planning or new business, the CEO will likely be meddling in your daily affairs, which is unheard of in other companies that have a proper chain of command."

Former Employee - Anonymous Employee says

"Those expats, including CEO, criticize your work and never praise. They sometimes humiliate you in front of everyone. Even if you have an idea for improvement, be careful how to present it otherwise they acknowledge it as a personal attack. They are always in competition to play the game of being better than others. Do not recommend if you have a professional work ethic and a collaborative mindset."


"The work environment was unstructured and very negative. Most employees have worked for the company for 5-10 years which I thought was a good sign but I was wrong. Co-workers had personal conflicts and poor work habits from being 'too comfortable' in their roles that carried over into the an unproductive work place."

Former Employee - Sales Representative says

"Bad upper management, financial issues."

Former Employee - Supervisor says

"They do not care about dedication from full time employees. And the quality they cared abut."

Assistant Manager says

"The management here has no idea on how to salvage the company's predicament of declining sales. They are also not open at all when communicating their management directions to the employees. Sure, they might conduct monthly flash meetings to inform about the sales figures, but they never did share much what are they going to do to turn the situation around. Working in the sales and marketing group can be a blessing or a curse depending on which department you are in. If you are in certain high profile departments, you can be ensured that you are well protected under the management, regardless of your contribution. Basically the top management let these high profile department run the whole show and influence all the decisions to their advantage. Due to their influence, no one ever question them on what they are doing, not even the top management. In terms of marketing, the company has no idea and direction on how to market their products, resulting in a drastic cut in marketing spent. Of course the management is quite happy to see huge savings in terms of marketing budget . But what the management do not see is that the quality of the marketing support declines as a result of the cut. Which they do not care anyway, as they are only interested in the bottom line and not interested at all in their company's brand image. As a summary, you should not apply for a job if you have aspirations on career advancement and development due to the management philosophy and the management’s underlings who only do their jobs to look good in front of them, and not to improve the company’s situation. Of course, if you are looking for a job that you are in the last years of your working life, this would be a good place to work in, as this company has no aspirations and only in survival mode. If not, you would be much better off looking somewhere else."

Current Employee - Anonymous Employee says

"Payment is very low for engineering. No good career development chance, you can stay in the same level of position for many many years without any promotion. No good promotion (you'll need to work 7 or 8 years to be promoted to the next level). Not fair work balance between employees, no matter how hard you work, you are getting the same bonus or merit increase as others who didn't do well. Not very healthy working schedule: even though very flexible timing schedule, but if you are an employee who is serious at work, most of the time you will have too much work load and sometimes can work to 80 hours without any overtime payment. Training program is very limited, you are all on your own to learn new skills and experience. No sick day off, you have to use your own paid-time-off."

Former Employee - Engineer says

"Dying relevance, very low pay, constantly declining sales, less that coat of living increases year to year, micro managed, cheap (would not even pay for coffee to be used in coffee pot), imbalance in work for between groups."

Current Employee - District Sales Manager says

"Upper management attitude is "what have you done for me lately". Some questionable decisions being made as the company struggles to hit unrealistic sales and market share goals dictated from Japanese upper management. Focus has gone away from customer satisfaction and support to market share at all costs. There is no consideration whatsoever for the long term. Everything is very short term oriented. Compensation is well below average as more and more cuts are made. Cuts (both in resources and personell are a constant."

Former Employee - Anonymous Employee says

"Poor communication, recent global staff looks down on U.S. team. There is no required reviews, and has not been for the past five years, most employees just hang on until the next big layoff, never knowing where they stand."

Operations Supervisor (Former Employee) says

"A company is only as good as the people you work directly for. The past few years with the company were very stressful and full of uncertainty. I felt undervalued and overused. There are many people in positions that they know nothing about. Thats why they continue to re-organize on an annual basis. It's busy work, meanwhile, the company is falling apart.NoneManagement, communication, dishonest"

Engineer (Former Employee) says

"Will say whatever it takes to get rid of you. Managers are safe. Big brother listening in free cafeteria. Promise big match and bonuses, yet few actually around to collect.Free lunchEverything else"

Lease Operator Il (Current Employee) says

"they are disorganized they foremans who don't know how to pump much less be in charge they will lie to you to get you to do jobs where they need people they told a lot of men if they went to horizontal to pump they would raise their pay then they didn't they will stab you in the back if they need to worst job I've ever had only go there if you have no place else to you won't be happy there i'm depressed all the time no enjoyable part to the job I currently work here trying hard to find somewhere to gothey lie to you alot"

Frac IV Operator (Former Employee) says

"They clearly didn't care much about their employees. Most vehicles were unsafe and it was on the employee to operate it or get reprimanded. Very bad job culture."

EO3 (Former Employee) says

"Decent pay but a very kiss butt environment hard to move up they are always pushing friends and family before any other employees rude management all they are worried about is the top dollar not there employeespayeverything eles"

Field Service Assistant Supervisor EO I (Former Employee) says

"Horrible management, and Supervisor, Making up rules and policies as they go a long, there is no constructive company policies. Supervisor only training the one that they like, there is a lot of racism. Treating people unfair. No matter how hard you work with your dedication, its don't mean nothing.BenefitManagement"

Heavy Equipment Maintenance Technician Level 1 (Former Employee) says

"Excellent pay, but the stress and poor management and rampant under qualified employees make pioneer a hard and unsafe place to work. Upper management is detached from lower employees as well as reality. Work structure and planning are poorly done and terribly executed. Planning falls short from all goals set by company. General quality of most employees is very low to the point of being criminally negligent.Good payTerrible place to work"

Coiled Tubing District Manager (Former Employee) says

"Internal service company to an oil company, no competition, no desire to improve. I am not used to working in this manor, I strive for continuous improvement, beating out the competition, etc. Within Pioneer this culture did not exist."

Production Supervisor (Former Employee) says

"Management over the plant I worked for were awesome. Cooperate management was shady. We all know what Pioneer is doing to its work force now. We were the first to go"

Procurement Area Manager (Former Employee) says

"Had an awesome manager but when he resigned and I moved into his position as manager it quickly became as to some of the reasons he resigned; upper management in the corporate office was difficult to deal with.Good benefitsPoor communication"

Drilling HSE Advisor (Current Employee) says

"See above. Very poor management, drilling practices, HSE culture and leadership culture. Poor advancement opportunities and process. Cut Throat culture that rewards yes men over competence."

Equipment Operator 3 - CDL A Hazmat driver. (Current Employee) says

"I work 14 straight days between 12-16 hours a day with no set breaks (Then go off for 7 days unpaid). We are forced to turn in our cell phones keeping us completely out of touch with our families (rules say we will be given a chance to access our phones but that does not happen). Our two weeks start on a Tuesday and end on a Monday as a way of getting out of paying one day of overtime. If we take a sick or vacation day we only get paid 8 hours of straight time (base pay, does not count towards overtime) which means taking a sick or vacation day costs an employee a minimum of $200Not many anymoreNon existent breaks. No advancement"

SR SUPERVISOR (Current Employee) says

"this job use to be the best in the world , but no accountability not following its own practices and massive lack of communication or consisty drug it down.some of the great friends i’ve made therepull up a chair"

Executive Assistant (Current Employee) says

"Management changes made the job stressful. Good benefits and 401K match. Free lunches everyday. Recently took away all training classes. Most employees fearful of telling the truth about management.Free LunchFrequent Management changes"

Associate (Former Employee) says

"I worked at the Voca quarry at Pioneer Sands, it was a good place to work. I always stayed busy and the benefits were great even though I got laid off I got a nice severance package!Great benefits, decent pay, and very knowledgeable peoplewill lay off, no reasonable pay raises, and some equipment was out dated"

Office Services Assistant (Former Employee) says

"I never felt like part of a team at pioneer. It always seemed everyone was only looking out for themselves. While I enjoyed many of the perks the company offered, it was often hard to find the motivation to go to the office and see the people there on a daily basis."

Facilities (Current Employee) says

"I ran the facility for a year and a half until they hired our first supervisor in our dept. I trained every receptionst and 3 Supervisors they brought in.EmployeesTurned down for mgt position"

Senior Technical Writer (Former Employee) says

"Company was very good, management had some issues, not above board and will stab you in the back without prior notice. Would probably pass on working there since the market is not good for the industry and depending on the department the management will disappoint.Great athosphereManagers"

Lease Operator (Former Employee) says

"They have the wrong people in upper management positions. Pay and benefits are excellent but other than that if your not a kiss butt or part of the group good luck advancing in your career. Preparing the Company now to SELL even though they will deny it, that’s what they are doing currently.Benefits, Pay, Work life BalanceUpper Management Suck, Poor Career Advancement"

Detasseler (Former Employee) says

"It was a temporary job detassling, it's only available for a couple months. It paid okay money, but was sometimes very labor intensive. I learned that being very hardworking, and always showing up was for the best.good hours, most of the timeunpredictable hours, temporary"

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